Health Plan Navigatortm Services for the Insured
Manage and file individual claims
Negotiate with your managed care service staff
File for grievances and appeals
Crisis intervention/resolving conflicts
Coordinate health care benefits
Obtain reimbursements
Explain hidden exclusions in a plan
Determine true costs of competing plans
Assess long-term care insurance needs
Prepare and file Advanced Directives
Clear an Estate
Advance Directives
Definitions
Take charge - Be Protected
If you do not
Local nursing home placement
How far does HPN go?
Service Plans
Self Directed Navigation
The Health Claims Monitor
"House Calls"
Fee Schedule
Services
  Families and individuals
  Negotiating with your managed care service staff
  Calling your managed care administrators is often one of the last things you have the time or inclination to do, particularly when you are not feeling well. Calls can take a half an hour or more, and staff can be difficult to communicate with. Health Plan Navigator intervenes on your behalf, determines the cause of your problem and solves it as your personal patient advocate.
 
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