First: our in-depth interview
HPN will determine the areas where you'll need help most, and
recommend the appropriate services to get the job done.
Second: our detailed estimate
Whenever possible, we will accurately determine the cost of settling
your claim - on an hourly basis. No surprises.
Third: we act
The staff at HPN immediately begins contacting every organization that is involved with your claim - doctors, hospitals, insurance providers, pharmacies and collection agencies - on your behalf. We will work hard to get you compensated as fast as possible.
Fourth: case closed
Upon completion, your records are organized and returned, and you receive an itemized accounting of all work and services
performed.
There is one thing we cannot do for you
Call. For more details, or to contact us about a particular problem that you are facing, please call Health Plan Navigator at
(800) 249-8116.
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